Medical Receptionist / Medical Administration Officer Clinical Assistant (Training Provided) Minimally Invasive Surgery Centre (MISC) – Southport, QLD | Flexible hours | Career pathway in specialist medical admin Looking for more than “just reception”? This is a genuine career-building opportunity in Medical Administration —with the option to expand into Clinical Assisting and Theatre Support (for those who want it), all within a supportive, high-performing team and a world-class facility. At MISC, you’ll be part of an innovative day hospital environment, working alongside specialist clinicians and learning the systems, workflows, and modern tech that power best-practice patient care—including exposure to AI-enabled medical documentation and cutting-edge admin technology . Enrolled Nurses and Medical Students interested in building a future in Medical Administration or learning about the latest Medical AI-Powered Technology are strongly encouraged to apply. Equally, if you don’t have a clinical background but you’re eager to learn, we’ll train you. About us The Minimally Invasive Surgery Centre (MISC) is the first facility in Queensland dedicated to advancing the latest Ultra Minimally Invasive Musculoskeletal Interventions and Surgeries . MISC is home to Maguire Upper Limb, Sports and Orthopaedic Specialists and the Carpal Tunnel Clinic Gold Coast . As an Accredited Day Hospital , we provide a unique environment where you can learn both the “front-of-house” excellence of specialist clinics and the behind-the-scenes coordination that keeps theatre and day procedures running smoothly. You’ll be exposed to leading-edge procedures such as: Ultrasound-Guided Hand Surgery (Carpal Tunnel, Trigger Finger, Dupuytren's) Ultrasound-Assisted Arthoscopic Wrist Surgery (De Quervain's, Ganglions) Ultrasound-Assisted Arthoscopic Elbow Surgery (Cubital Tunnel, Tennis Elbow) (No other surgeon in Australia offers all these ultra-minimally invasive surgeries.) The role This is a dynamic position combining medical reception, medical administration, and (if desired) clinical assisting . You’ll be supported with structured training and a team that genuinely wants you to succeed. Optional clinical pathway (important) If you’re interested, administrative staff—with or without nursing training—will have the opportunity to receive training to: Assist with minor procedures , including ultrasound-guided interventions Learn to support theatre workflows , including assisting in the theatre for larger surgical cases Develop clinical-adjacent skills that deepen your understanding of specialist patient care This pathway is optional and will be guided by your comfort level, capability, and role requirements. Key responsibilities Patient reception & clinic support Welcoming patients and delivering a calm, professional patient experience Managing appointments, recalls, and schedules Handling phone enquiries with excellent etiquette and efficiency Supporting consulting clinics and patient flow Medical administration (training provided) Learning specialist billing processes: Medicare, Health Funds, DVA, WorkCover Preparing, editing and formatting correspondence and reports We use voice-to-text / AI-enabled documentation tools to streamline reporting and reduce manual typing Scanning, filing, and maintaining accurate patient records General office and administrative duties Theatre & day hospital coordination Assisting with organising and booking theatre lists Supporting the operational workflow of an Accredited Day Hospital Working closely with clinicians and the team to keep sessions running smoothly Clinical assisting (optional, with training) Assisting with minor procedures (e.g., ultrasound-guided interventions) Learning safe, appropriate theatre support processes and clinical assisting support for larger surgical cases (role-dependent) What we’re looking for We’re seeking someone who is patient-focused, organised, and committed to developing in healthcare. You will bring Excellent communication and strong phone manner A professional, calm approach—especially in a busy environment Attention to detail and confidentiality-minded work habits A genuine desire to build a career in Medical Administration (experience is welcome but not essential) Skills/experience (preferred) Microsoft Office experience Strong computer confidence and willingness to learn new systems Touch typing / accurate data entry skills Applicants welcome Enrolled Nurses looking to broaden into medical admin and theatre/clinic operations Medical students interested in healthcare administration and patient coordination University students are welcome Non-university applicants are welcome if they demonstratea genuine interest in health administration No experience necessary – complete training provided. Why work with MISC? Flexible work hours and a supportive work–life balance culture A role that is varied, interesting, and intellectually engaging Hands-on exposure to specialist clinics and a world-class facility with onsite operating theatre Clear growth pathways and career advancement opportunities (including 2IC progression) Support for further study or courses A team environment where you will feel valued, supported, and included Fantastic central Southport location How to apply (important) To be considered, please attach two separate documents : Cover letter Resume In your cover letter, please include: Why do you want a career pathway in Medical Administration Whether you’re interested in the optional Clinical Assistant/theatre support training pathway Your availability We’re building a team of people who want to grow, learn, and contribute to genuinely modern healthcare. If that’s you, we’d love to hear from you.
